SW copy: sharpen capture differentiation vs DIY screen-recorders (Scribe insight)
Competitive analysis: tools like Scribe capture the clicks, not the judgment. Make that contrast explicit in the capture card — "a screen-recorder only captures the clicks… the judgment is the part that walks out the door." Implements move #2 from COMPETITIVE-LANDSCAPE.md. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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<span class="step-k">Fix · Capture & build</span>
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<h3>Capture it — and make it usable</h3>
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<p>I sit down with your best people, draw out what's in their heads, and build it into systems the whole crew can actually use — documented, trained, and built to last. You don't need to clean up thirty years of spreadsheets first: that mess <strong>is</strong> the knowledge, and waiting for perfect data is how it gets lost. The modern tools do the heavy lifting so it's fast and affordable; the part that matters is human — getting your veteran to open up, and capturing the judgment, not just the steps.</p>
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<p>I sit down with your best people, draw out what's in their heads, and build it into systems the whole crew can actually use — documented, trained, and built to last. You don't need to clean up thirty years of spreadsheets first: that mess <strong>is</strong> the knowledge, and waiting for perfect data is how it gets lost. The modern tools do the heavy lifting so it's fast and affordable — but a screen-recorder only captures the clicks. The part that matters is human, and it's the part that walks out the door: getting your veteran to open up, and capturing the judgment behind the work, not just the steps.</p>
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<p class="outcome">The day your best person retires, the work doesn't stop.</p>
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