ShopWisdom naming (one word) in JSON-LD/llms.txt + fix recursive footer line
Footer now "practices owned and operated by Michael Victory" on all pages. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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# Open Communications
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> Open Communications is the human side of change for Canadian manufacturers. The systems are the easy part — we help the people in a shop trust the change, share what they know, and lead through it so the work actually sticks. Open Communications is the people side of Shop Wisdom.
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> Open Communications is the human side of change for Canadian manufacturers. The systems are the easy part — we help the people in a shop trust the change, share what they know, and lead through it so the work actually sticks. Open Communications is the people side of ShopWisdom.
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## What we do — the work happens in three places
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- Coaching the people who carry the knowledge: one-to-one coaching that helps retiring veterans see the value in passing on what's in their heads, and actually want to.
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@@ -13,5 +13,5 @@ Canadian manufacturers navigating a change, a succession, or a system rollout wh
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## Key facts
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- Led by Michael Victory, with [Inga Michaelsen](https://www.opencommunications.consulting/inga.html) as an Associate.
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- Based in British Columbia, Canada; serves clients Canada-wide.
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- The systems side — knowledge capture and the tools that run the shop — is the sister practice, [Shop Wisdom](https://shopwisdom.ca/).
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- The systems side — knowledge capture and the tools that run the shop — is the sister practice, [ShopWisdom](https://shopwisdom.ca/).
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- Contact: michael@opencommunications.consulting · 778-985-OPEN (6736)
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