OC SEO/GEO: rich JSON-LD @graph (Org + ProfessionalService w/ service catalog + Person + WebSite + WebPage); inga page schema linked to org + og:image/twitter; sitemap adds inga.html + lastmod; add llms.txt.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>

llms.txt

@@ -0,0 +1,17 @@
+# Open Communications
+
+> Open Communications is the human side of change for Canadian manufacturers. The systems are the easy part — we help the people in a shop trust the change, share what they know, and lead through it so the work actually sticks. Open Communications is the people side of Shop Wisdom.
+
+## What we do — the work happens in three places
+- Coaching the people who carry the knowledge: one-to-one coaching that helps retiring veterans see the value in passing on what's in their heads, and actually want to.
+- Aligning the team that has to get on board: facilitated sessions that surface concerns before a rollout, not after — so people have real input and the change is adopted instead of resisted.
+- Redesigning the process that could work better: structured working sessions with the people closest to the work, mapping how it really runs and building a better version the team helped shape.
+
+## Who it's for
+Canadian manufacturers navigating a change, a succession, or a system rollout where the real obstacle is people, trust, and adoption — not the technology.
+
+## Key facts
+- Led by Michael Victory, with [Inga Michaelsen](https://www.opencommunications.consulting/inga.html) as an Associate.
+- Based in British Columbia, Canada; serves clients Canada-wide.
+- The systems side — knowledge capture and the tools that run the shop — is the sister practice, [Shop Wisdom](https://shopwisdom.ca/).
+- Contact: michael@opencommunications.consulting · 778-985-OPEN (6736)