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<title>The Continuity Audit | Shop Wisdom</title>
<meta name="description" content="Find out exactly where your shop is exposed. The Continuity Audit is a fixed-fee diagnostic: who holds the critical know-how, what it would cost you if they left, and what it's doing to the value of your business — with a plain-English report and roadmap.">
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<a href="index.html#work">The work</a>
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<p class="eyebrow">Start here · A fixed&#8209;fee diagnostic</p>
<h1>Find out exactly where your shop is exposed.</h1>
<p class="hero-sub">The Continuity Audit is the first step: a clear, honest read on whose knowledge your business depends on — and what it would cost you to lose them.</p>
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<a class="btn" href="#contact">Book a fit call — free, no pitch</a>
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<p class="hero-call">or call <a class="tel" data-p1="778" data-p2="985" data-p3="6736" href="#contact">778&#8209;985&#8209;OPEN (6736)</a></p>
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<h2>Why start with an audit</h2>
<p>Most owners have a gut feeling about who they can't afford to lose. The Continuity Audit turns that feeling into something you can act on — a clear map of where the knowledge lives, how exposed you are, and what to fix first.</p>
<p>It's deliberately low&#8209;commitment. No software to buy. No obligation to do the bigger work. You come away with a real deliverable whether or not we ever work together again.</p>
<p class="pull">You can't fix what you can't see. This is how you see it.</p>
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<h2>What you get</h2>
<p class="section-intro">A short, focused engagement — built around a few hours on your floor, not weeks of disruption.</p>
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<h3>A knowledge&#8209;risk map</h3>
<p>Who holds the critical know&#8209;how in your shop — the setups, the fixes, the customer history, the judgment that isn't written down anywhere. We identify the people, the roles, and the single points of failure.</p>
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<h3>An honest exposure read</h3>
<p>What it would actually cost you if a key person left tomorrow — in downtime, scrap, late jobs, and lost customers. The risks ranked, so you know what's urgent and what can wait.</p>
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<h3>A plain&#8209;English report &amp; roadmap <span class="tag">Yours to keep</span></h3>
<p>A written summary you can read in one sitting — no jargon — plus a prioritized roadmap of what to capture first and how. <strong>For owners thinking about exit, it doubles as a clear statement of where your business value is concentrated, and how to protect it before you sell.</strong></p>
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<p class="reassure">Fixed fee, agreed before we start. You'll know exactly what it costs and what you get.</p>
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<h2>How it works</h2>
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<h3>A free fit call</h3>
<p>A short conversation to make sure an audit is the right starting point for you. If it isn't, I'll say so.</p>
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<h3>Time on your floor</h3>
<p>A few focused hours seeing how the work really runs and talking with the people who hold the knowledge. Scheduled around your production, not the other way around.</p>
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<h3>Your report &amp; roadmap</h3>
<p>You receive the written risk map, exposure read, and prioritized roadmap — and a walkthrough to make sure it's clear. What you do next is entirely your call.</p>
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<h2>See where you stand.</h2>
<p>Start with a free fit call. Describe your shop — even roughly — and we'll figure out whether an audit makes sense for you.</p>
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<a class="btn" href="mailto:michael@opencommunications.consulting?subject=Continuity%20Audit%20—%20Shop%20Wisdom">Email Michael</a>
<a class="btn ghost tel" data-p1="778" data-p2="985" data-p3="6736" href="mailto:michael@opencommunications.consulting">Call 778&#8209;985&#8209;OPEN (6736)</a>
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<p class="contact-promise">The first call is free and commits you to nothing.</p>
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<p>Hosted in Beauharnois, Québec — your data stays in Canada.</p>
<p class="footer-call"><a class="tel" data-p1="778" data-p2="985" data-p3="6736" href="mailto:michael@opencommunications.consulting">778&#8209;985&#8209;OPEN (6736)</a></p>
<p class="footer-legal">Shop Wisdom and Open Communications are practices of Open Communications, owned and operated by Michael Victory · British Columbia, Canada</p>
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