Start here · a fixed‑fee diagnostic
Find out exactly where your business is exposed.
The Continuity Audit is the first step: a clear, honest read on whose knowledge your business depends on — and what it would cost you to lose them.
or call 778‑985‑OPEN (6736)
Why start with an audit
Most owners have a gut feeling about who they can't afford to lose. This turns it into something you can act on.
A clear map of where the knowledge lives, how exposed you are, and what to fix first. It's deliberately low‑commitment — no software to buy, no obligation to do the bigger work. You come away with a real deliverable whether or not we ever work together again.
You can't fix what you can't see. This is how you see it.
What you get
A short, focused engagement — not weeks of disruption.
Built around a few focused hours with your team, scheduled around your work.
A knowledge‑risk map
Who holds the critical know‑how — how jobs get priced and quoted, the customer history, the workarounds nobody documented, the judgment that isn't written down anywhere. The people, the roles, and the single points of failure.
An honest exposure read
What it would actually cost you if a key person left tomorrow — in mispriced jobs, stalled orders, late jobs, and lost customers. The risks ranked, so you know what's urgent and what can wait.
A plain‑English report & roadmap
A written summary you can read in one sitting — no jargon — plus a prioritized roadmap of what to capture first and how. For owners thinking about exit, it doubles as a clear statement of where your business value is concentrated, and how to protect it before you sell.
Fixed fee, agreed before we start. You'll know exactly what it costs and exactly what you get.
How it works
Three steps. That's it.
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A free fit call
A short conversation to make sure an audit is the right starting point for you. If it isn't, we'll say so.
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Time with your team
A few focused hours seeing how the work really flows — the quotes, orders, and systems your office runs on — and talking with the people who hold the knowledge. Scheduled around your work, not the other way around.
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Your report & roadmap
You receive the written risk map, exposure read, and prioritized roadmap — and a walkthrough to make sure it's clear. What you do next is entirely your call.
Start a conversation
See where you stand.
Start with a free fit call. Describe your business — even roughly — and we'll figure out whether an audit makes sense for you.
Book a fit call Email Michael Call 778‑985‑OPEN (6736)
The first call is free and commits you to nothing.