Start here · A fixed‑fee diagnostic
-Find out exactly where your shop is exposed.
-The Continuity Audit is the first step: a clear, honest read on whose knowledge your business depends on — and what it would cost you to lose them.
-Start here · a fixed‑fee diagnostic
+Find out exactly where your shop is exposed.
+The Continuity Audit is the first step: a clear, honest read on whose knowledge your business depends on — and what it would cost you to lose them.
+ -or call 778‑985‑OPEN (6736)
+or call 778‑985‑OPEN (6736)
+Why start with an audit
+Most owners have a gut feeling about who they can't afford to lose. This turns it into something you can act on.
+A clear map of where the knowledge lives, how exposed you are, and what to fix first. It's deliberately low‑commitment — no software to buy, no obligation to do the bigger work. You come away with a real deliverable whether or not we ever work together again.
+You can't fix what you can't see. This is how you see it.
Why start with an audit
-Most owners have a gut feeling about who they can't afford to lose. The Continuity Audit turns that feeling into something you can act on — a clear map of where the knowledge lives, how exposed you are, and what to fix first.
-It's deliberately low‑commitment. No software to buy. No obligation to do the bigger work. You come away with a real deliverable whether or not we ever work together again.
-You can't fix what you can't see. This is how you see it.
+What you get
+A short, focused engagement — not weeks of disruption.
+Built around a few hours on your floor, scheduled around your production.
+A knowledge‑risk map
+Who holds the critical know‑how — the setups, the fixes, the customer history, the judgment that isn't written down anywhere. The people, the roles, and the single points of failure.
+An honest exposure read
+What it would actually cost you if a key person left tomorrow — in downtime, scrap, late jobs, and lost customers. The risks ranked, so you know what's urgent and what can wait.
+A plain‑English report & roadmap
+A written summary you can read in one sitting — no jargon — plus a prioritized roadmap of what to capture first and how. For owners thinking about exit, it doubles as a clear statement of where your business value is concentrated, and how to protect it before you sell.
+Fixed fee, agreed before we start. You'll know exactly what it costs and exactly what you get.
What you get
-A short, focused engagement — built around a few hours on your floor, not weeks of disruption.
- -A knowledge‑risk map
-Who holds the critical know‑how in your shop — the setups, the fixes, the customer history, the judgment that isn't written down anywhere. We identify the people, the roles, and the single points of failure.
-An honest exposure read
-What it would actually cost you if a key person left tomorrow — in downtime, scrap, late jobs, and lost customers. The risks ranked, so you know what's urgent and what can wait.
-A plain‑English report & roadmap Yours to keep
-A written summary you can read in one sitting — no jargon — plus a prioritized roadmap of what to capture first and how. For owners thinking about exit, it doubles as a clear statement of where your business value is concentrated, and how to protect it before you sell.
-Fixed fee, agreed before we start. You'll know exactly what it costs and what you get.
-How it works
+How it works
+Three steps. That's it.
-
A free fit call
@@ -121,36 +130,58 @@
See where you stand.
+ + +Start a conversation
+See where you stand.
Start with a free fit call. Describe your shop — even roughly — and we'll figure out whether an audit makes sense for you.
-- Email Michael - Call 778‑985‑OPEN (6736) +
+ Book a fit call + Email Michael + Call 778‑985‑OPEN (6736)
-The first call is free and commits you to nothing.
+The first call is free and commits you to nothing.