From 205c912e8d4e40b84e47247e68b8155120e15f3c Mon Sep 17 00:00:00 2001 From: Michael Victory Date: Sun, 5 Jul 2026 19:12:07 -0700 Subject: [PATCH] Fix Call buttons (tel: fallback) + replace MIT 95% stat with BCG 70% MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Fix 1: Call buttons fell back to mailto: (tapping "Call" opened email) — switch static fallback to tel:+17789856736. Display text unchanged. Fix 2: Replace the contested MIT NANDA "95% of AI pilots fail" stat (known methodology/COI problems) with BCG's durable 10/20/70 algorithms-tech-people heuristic, source hyperlinked. Flows into the existing binder sentence. Co-Authored-By: Claude Opus 4.8 --- continuity-audit.html | 2 +- index.html | 4 ++-- 2 files changed, 3 insertions(+), 3 deletions(-) diff --git a/continuity-audit.html b/continuity-audit.html index 9b49f89..a1fd5c3 100644 --- a/continuity-audit.html +++ b/continuity-audit.html @@ -176,7 +176,7 @@

Book a fit call Email Michael - Call 778‑985‑OPEN (6736) + Call 778‑985‑OPEN (6736)

The first call is free and commits you to nothing.

diff --git a/index.html b/index.html index 36190a2..9725915 100644 --- a/index.html +++ b/index.html @@ -282,7 +282,7 @@

The honest part

The hard part isn't the paperwork. It's people.

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Most attempts at this quietly stall — MIT's 2025 "State of AI in Business" study found 95% of company AI projects deliver no measurable return, and the tools usually aren't the problem. Most shops have already learned it the hard way: there's a binder somewhere — half‑finished, on a shelf, out of date the week it was printed. It didn't fail because the writing was bad. It failed because getting a veteran to hand over what he knows, and getting a shop to actually change how it works, is a people problem, not a paperwork one. Your best people aren't holding back to be difficult — they're protecting the thing that's made them irreplaceable for thirty years.

+

Most attempts at this quietly stall — and rarely because of the tools. BCG's research across hundreds of AI programs puts the recipe at 10% algorithms, 20% technology, and 70% people and process. The 70% is the part almost everyone skips. Most shops have already learned it the hard way: there's a binder somewhere — half‑finished, on a shelf, out of date the week it was printed. It didn't fail because the writing was bad. It failed because getting a veteran to hand over what he knows, and getting a shop to actually change how it works, is a people problem, not a paperwork one. Your best people aren't holding back to be difficult — they're protecting the thing that's made them irreplaceable for thirty years.

That human side is exactly what my other practice, Open Communications →, is built for. Same business, same straight talk — one side works on the shop, the other works with the crew.

@@ -379,7 +379,7 @@

Prefer to reach out directly?

Email Michael - Call 778‑985‑OPEN (6736) + Call 778‑985‑OPEN (6736)

The first call is free and commits you to nothing.