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Book a fit call Email Michael - Call 778‑985‑OPEN (6736) + Call 778‑985‑OPEN (6736)

The first call is free and commits you to nothing.

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The honest part

The hard part isn't the paperwork. It's people.

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Most attempts at this quietly stall — MIT's 2025 "State of AI in Business" study found 95% of company AI projects deliver no measurable return, and the tools usually aren't the problem. Most shops have already learned it the hard way: there's a binder somewhere — half‑finished, on a shelf, out of date the week it was printed. It didn't fail because the writing was bad. It failed because getting a veteran to hand over what he knows, and getting a shop to actually change how it works, is a people problem, not a paperwork one. Your best people aren't holding back to be difficult — they're protecting the thing that's made them irreplaceable for thirty years.

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Most attempts at this quietly stall — and rarely because of the tools. BCG's research across hundreds of AI programs puts the recipe at 10% algorithms, 20% technology, and 70% people and process. The 70% is the part almost everyone skips. Most shops have already learned it the hard way: there's a binder somewhere — half‑finished, on a shelf, out of date the week it was printed. It didn't fail because the writing was bad. It failed because getting a veteran to hand over what he knows, and getting a shop to actually change how it works, is a people problem, not a paperwork one. Your best people aren't holding back to be difficult — they're protecting the thing that's made them irreplaceable for thirty years.

That human side is exactly what my other practice, Open Communications →, is built for. Same business, same straight talk — one side works on the shop, the other works with the crew.

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Prefer to reach out directly?

Email Michael - Call 778‑985‑OPEN (6736) + Call 778‑985‑OPEN (6736)

The first call is free and commits you to nothing.