diff --git a/continuity-audit.html b/continuity-audit.html index cdd4328..3ad1f7c 100644 --- a/continuity-audit.html +++ b/continuity-audit.html @@ -87,17 +87,17 @@
What you get
Built around a few hours on your floor, scheduled around your production.
+Built around a few focused hours with your team, scheduled around your work.
Who holds the critical know‑how — the setups, the fixes, the customer history, the judgment that isn't written down anywhere. The people, the roles, and the single points of failure.
+Who holds the critical know‑how — how jobs get priced and quoted, the customer history, the workarounds nobody documented, the judgment that isn't written down anywhere. The people, the roles, and the single points of failure.
What it would actually cost you if a key person left tomorrow — in downtime, scrap, late jobs, and lost customers. The risks ranked, so you know what's urgent and what can wait.
+What it would actually cost you if a key person left tomorrow — in mispriced jobs, stalled orders, late jobs, and lost customers. The risks ranked, so you know what's urgent and what can wait.
A short conversation to make sure an audit is the right starting point for you. If it isn't, I'll say so.
A few focused hours seeing how the work really runs and talking with the people who hold the knowledge. Scheduled around your production, not the other way around.
+A few focused hours seeing how the work really flows — the quotes, orders, and systems your office runs on — and talking with the people who hold the knowledge. Scheduled around your work, not the other way around.
The moment your shop is in
The veteran who knows which machine runs hot, how to save a bad batch, what the customer really meant — it's never been written down. Here's the part nobody likes to say out loud: a business that lives in a few people's heads is worth less the day you go to sell it. Buyers see the risk even when you don't. So do your best customers — the first time a job goes sideways after someone walks out the door.
+The veteran who knows how a quote really comes together, which customer needs what, the pricing call nobody else can make — it's never been written down. Here's the part nobody likes to say out loud: a business that lives in a few people's heads is worth less the day you go to sell it. Buyers see the risk even when you don't. So do your best customers — the first time a job goes sideways after someone walks out the door.
This isn't a technology problem. It's a continuity problem — and it's fixable.
I spend time on your floor and find exactly where you're exposed: who holds what, what it would cost you if they left tomorrow, and what it's doing to the value of your business. You get a plain‑English risk report and a roadmap. Fixed fee. Nothing to install.
+I spend a few focused hours with your team — the people who run the quotes, pricing, and orders — and find exactly where you're exposed: who holds what, what it would cost you if they left tomorrow, and what it's doing to the value of your business. You get a plain‑English risk report and a roadmap. Fixed fee. Nothing to install.
You walk away knowing where your shop is exposed — and what to do about it.
How the audit works →