diff --git a/index.html b/index.html index c8eb15b..664398f 100644 --- a/index.html +++ b/index.html @@ -44,6 +44,7 @@ "knowsAbout": ["change management", "leadership coaching", "organizational change", "manufacturing succession", "knowledge transfer"] } +
@@ -90,7 +91,7 @@The part most consultants skip
Because the new way asks people to change — and people don't resist change to be difficult. They resist it because it threatens something: their standing, their habits, the thing that's made them the one everyone relies on. The veteran who won't quite share what he knows. The supervisor who nods in the meeting and does it the old way Monday morning. The blame that starts flying the first time something goes wrong.
@@ -99,7 +100,7 @@One business, two sides
Open Communications is the human side of ShopWisdom. ShopWisdom builds the systems that keep a shop running when your best people leave. We make sure the people actually use them — and come through the change stronger, not fractured.
@@ -110,10 +111,12 @@How we work
-Depending on what's actually getting in the way.
-How we work
+Depending on what's actually getting in the way.
+Most engagements draw on more than one of these. A knowledge holder who won't quite let go is also a team-alignment question; a process redesign that doesn't involve the people doing the work tends not to stick. We design each engagement around what's actually needed — not a fixed program.
+Most engagements draw on more than one of these. A knowledge holder who won't quite let go is also a team-alignment question; a process redesign that doesn't involve the people doing the work tends not to stick. We design each engagement around what's actually needed — not a fixed program.
Who we are
Our change practice is led by Michael Victory, with Inga Michaelsen as co-facilitator.
@@ -169,8 +172,12 @@Start a conversation
No pitch, no program to sign up for. Just a straight talk about what's getting in the way and whether we can help.
@@ -352,5 +359,41 @@ Cal("init", { origin: "https://cal.shopwisdom.ca" }); + + + + +